As Nigerians prepare for the year-end festivities, Ecobank Nigeria has assured its customers of uninterrupted access to banking services through its digital platforms throughout the holiday season.
The Bank, in a statement issued on Monday, however, cautioned customers to remain vigilant against fraudsters during the period.
Its Head of Consumer Banking, Mrs. Adeola Ogunyemi, insisted customers could continue their shopping and transactions smoothly, via the Bank’s various digital channels, including: Ecobank Cards, the Ecobank Mobile app, USSD code *326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, and PoS terminals.
“Additionally, over 35,000 Ecobank Xpress Point (Agency Banking) locations are available nationwide to support customers,” she stated.
Ogunyemi highlighted the bank’s long-standing commitment to digital transformation, aimed at improving customer experience and provide alternative access to banking services.
On the Ecobank Mobile app, she explained that the app offers a convenient, round-the-clock banking experience, and allows customers to perform transactions anytime, anywhere, directly from their mobile devices.
“Businesses also benefit from seamless transactions during the holiday season through the Ecobank Omni Lite app, designed to enhance productivity and streamline cash flow management, the app offers account services, payments, collections, liquidity management, and customizable reports,” she added.
Ogunyemi also reaffirmed the bank’s ongoing efforts to deliver convenient digital banking solutions, ensuring that individuals could easily open and manage bank accounts, make payments, and send remittances, all through the Bank’s wide range of self-service options.
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